Parker Technology helps the City of Bethlehem Parking Services deliver on its promise to provide its guests with efficient, friendly customer service through technology advancement, allowing two-way communication assistance, integration with existing PARCS equipment, powerful reporting, and superior customer service.
A few months ago we spoke with one of our customers, Joaquin Rojas based in Florida, about his experience with us thus far. He has a pretty interesting story that we’d like to share with you.
City of Billings, Montana recently implemented our integrated FlashParking solution in three garages. Intercom calls were interrupting staff at all hours of the day, and therefore making it hard for them to do their best work, the city sought a way to take those calls off their plate.
Our customer service representatives are taking calls from five Brandywine Realty parking garages in Philadelphia, PA: Cira Centre South, 3101 JFK Blvd, Three Logan Square, 618 Market and 1919 Market.
There’s no question. Parker’s level of consistency is second to none. We’re liking Parker so much, that I wouldn’t want to open another automated garage without them.