Parking is often the unsung hero (or villain) of any trip – whether it’s a quick errand or a big night out. A smooth, hassle-free parking experience can set a positive tone, while frustration over payment systems, malfunctioning equipment or lack of support can have the opposite effect.
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In today’s evolving parking industry, operators face numerous challenges that threaten both revenue and customer satisfaction. From budget constraints to revenue recovery exceptions, parking facilities must adapt to a rapidly changing environment to maintain profitability.
With increasing pressure to do more with less, how can parking operators navigate these obstacles while continuing to provide excellent service?
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Ryan Givens is the newest edition to our sales team, but he’s certainly not new to parking! He comes to us with over 12 years in this industry, with an operations and university parking background. He is also the only proud employee with a CAPP certification. Funny story, Ryan actually used to be our customer while at Penn State University – that’s how we met him and first started to build a relationship. We’re thrilled to have flipped him from customer to employee! Ryan is known for his follow-through, integrity and love of the Indianapolis Colts.
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A warm welcome to Ryan Givens, CAPP, our New Regional Sales Executive for the West Coast. Ryan possesses over 12 years of operational and leadership experience in the parking industry and maintains a CAPP certification.
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